Client Profile:  Leading Software Design Company 

• Channel Partner Model
• Vertically focused software solutions
• Implementation can be complex

Intrepid Services Delivered: Learning Strategy; Design & Development; Training Delivery

The Challenge:

• To develop training to support the successful implementation of sophisticated vertical software solutions
• To improve Channel Partner sales and implementation services

Intrepid Solution:

• Designed 6 vertically focused Implementation Expert Training Programs
• Delivered training to 1200 Application Engineers within the Client’s partner organization
• Developed consultative methodology that integrates product knowledge with industry-specific information
• Structured training programs around common customer scenarios to ensure relevant focus on solving real business issues

Client Benefits: 

• Increased participating resellers’ quota attainment by 25%
• Improved the implementation process to such degree that Client has made training a requirement for authorized partners
• Drove utilization of a consistent implementation methodology across the entire partner organization