Client Profile: Leading Technology Provider

To develop a framework and curriculum structure for high-growth sales division focused on driving revenue in a very competitive emerging market
To implement learning solutions that scale to support additional US and field-based employees

Assessed learning requirements and performance gaps by role
Developed implementation roadmap for a tiered curriculum to support sales employees at all levels, from new-hires to senior personnel
Built out the curriculum by acquiring or custom developing content. Formats included: Instructor-led (Formal), Web-based (Agile), and Performance Support Tools (Social)
Created online performance support and reference tool for the sales division and then localized it for employees in more than 15 countries

Demonstrated positive correlation between the sales training delivered and end-customer satisfaction rates