Client Profile: Large Retail Bank
- Over 30,000 employees
- Competitive industry environment
- Needs to reduce operating costs and optimize market position
- Wants to reassess and realign learning function, to improve operational efficiencies
Intrepid Services Delivered: Learning Organization Optimization; Learning Strategy
The Challenge:
- To create a leaner, more nimble, and competitive learning organization
- To ensure alignment of training initiatives with business goals
- To increase returns on training spend
- To eliminate redundant training spend across the enterprise
Intrepid Solution:
- Evaluated the efficiency and effectiveness of Client’s training organization using our proprietary Enterprise Learning Performance (ELPA) Assessment
- Outlined strengths and weaknesses via learning performance scorecard
- Uncovered performance gaps within the learning function, compared to industry leaders
- Identified and prioritized initiatives that clearly supported business goals
- Created financial models to analyze the business impact of prioritized initiatives
- Developed implementation plan for prioritized solutions
Client Benefits:
- Reduced potential training spend by 15%, or $6.7M
- Aggregated learning into a centralized shared services model, to improve efficiency and reduce redundancy
- Enhanced measurement and reporting to include financial and business performance metrics—keeping business goals and learning goals aligned and progressing together
