Press Releases
Media Coverage(Seattle, WA – November 9, 2006) Intrepid Learning Solutions, a leading provider of training services, and Microsoft, worldwide leader in software, services and solutions, announced today they were awarded the Brandon Hall Bronze Excellence in Learning for Custom Content for training programs. The course, “Active Listening to Better Serve Customers”, was developed in partnership between Intrepid and Microsoft.
“We partnered with Intrepid to create a solution that breaks the creative boundaries of e-learning and supports our sales force needs,” said Ada Agrait, Microsoft’s Digital Advertising Solutions, Learning and Development Leader, Microsoft Digital Advertising Solutions. “The pairing of entertainment and education in the course is used to capture and keep the attention of our target audience.”
Intrepid and Microsoft’s Digital Advertising Solutions group created the dynamic course as part of a sales training program focusing on Active Listening and Questioning techniques used to increase customer satisfaction. Active listening is a key tool used to influence, persuade, and negotiate. This solution will educate the sales force and bring to their attention the Active Listening and Questioning techniques and styles used in their communication. The target audience for this course includes Account Managers (AMs) and Account Executives (AEs).
“Intrepid is proud to receive the Brandon Hall Award,” said Brad Johnson, Co-Founder and Executive Vice President of Intrepid Learning Solutions. “This is a great example where we partnered with our client to understand their business goals and created innovative training that matched the need of the targeted audience. The result was a highly effective course that helps our client be more successful at selling their offerings.”
The Brandon Hall Excellence in Learning Awards are presented annually by Brandon Hall Research, one of the leading research firms in training and development. Now in its twelfth year, the Awards program showcases exceptional work in the use of technology to enhance learning.
“The winning entries this year show great design and wonderful creativity,” said Brandon Hall, Ph.D., chairman of the Awards program. “These winners really set the standard for innovative learning.”
Intrepid and Microsoft’s entry was recognized during a ceremony and reception held on Tuesday, October 24, 2006 in Denver, Colo., as part of the 2006 Training Solutions Conference & Expo, held October 23-25. The winners are listed at www.brandon-hall.com.
Entries were submitted in the categories of Custom Content, Learning Technology, Learning Case Studies, and Live Online Learning. In 2006 a total of 252 entries, representing 16 countries, were submitted. The entries were evaluated by independent judges from 44 countries around the world.
About Intrepid Learning Solutions
Intrepid Learning Solutions is a leading provider of training consulting, outsourcing, and research services to global companies. With industry-leading expertise in training management, business process outsourcing, learning research and consulting and a focus on business results, Intrepid delivers optimum value for its clients’ training budgets. For more information about Intrepid, visit www.intrepidls.com .
About Microsoft Digital Advertising Solutions
Microsoft Digital Advertising Solutions encompasses a robust set of global advertising products and services designed to effectively connect advertisers with their target audiences across multiple digital lifestyle touch points. Advertisers can actively engage with a global audience of more than 465 million unique users per month across the MSN network, as well as millions more consumers through Windows Live, Xbox Live, Office Online and Live Search. More information about Microsoft Digital Advertising Solutions is available at http://advertising.microsoft.com.
About Microsoft
Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential. Microsoft, Xbox, MSN, Windows Live and Xbox Live are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.
About Brandon Hall Research
Brandon Hall, Ph.D. is the CEO of Brandon Hall Research and author of the groundbreaking “Web-Based Training Cookbook.” Since 1992, Brandon Hall Research (www.brandon-hall.com) has been providing independent research reports and expert advice on using technology in learning. Brandon Hall Research conducts the Awards program each year to recognize the best in innovative learning. To honor the Award winners Brandon Hall Research hosts the Awards reception and ceremony in partnership with VNU and in conjunction with the Training Solutions Conference & Expo.
